Salem Five a leading financial services institution was looking for a new Enterprise Project Management partner to provide them with Microsoft Project Server support. In order to build credibility with Salem Five, MS Project Now agreed to solve one of their major issues at no charge. MS Project Now's Director of Delivery and Senior Customer Support resource setup and held a web-based meeting with Salem Five's primary stakeholder. As expected, MS Project Now's support resource was able to solve an issue very quickly that had been plaguing Salem Five for weeks. Salem Five is now benefiting from a more stable and useful Project Server environment.
"I was checking my watch the entire time during the meeting, and your resource solved the issue in 45 minutes. Our previous vendor spent more than 10hrs researching the issue and was never able to solve it